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Support Desk Technician / 1st Line / Zendesk / SaaS / Birmingham / Remote or Hybrid / Permanent / up... for managing the Zendesk support desk, owning tickets from start to finish. But this isn't just about fixing issues - it...
, and continuous improvement. Preferred Qualifications Experience with CRM platforms like Salesforce or Zendesk and understanding...
writing samples. Preferred qualifications Fluency/comfort with all or any of the following: Jira, Zendesk , Confluence...
platforms and CRM integrations (e.g., Salesforce, Zendesk ). Familiarity with ethical AI practices and responsible AI design...
Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk , or similar CRM/ticketing systems for efficient...
-class support via phone, email, chat, and Zendesk . Own the technical support lifecycle for strategic products. Represent...
platforms such as Zendesk , Genesys Zoho Desk, Freshdesk, Intercom, or similar solutions. Solid understanding of multi-channel...
systems (Salesforce/Zendesk ) is a plus An interest in consumer rights, dispute resolution, or legal processes...
enquiries and complaints promptly and professionally via Zendesk , ensuring robust responses, a positive resolution and customer... is required, across both written and spoken communications. Desirable Criteria; Experience of Zendesk customer service platform Proficient...
like Gorgias, Zendesk , or Freshdesk. Some horticultural knowledge or an eagerness to learn! Skills, Knowledge...
-starter, collaborative, eager to learn Nice to Have: Familiar with CRM/helpdesk tools (HubSpot, Zendesk ) Interest...
— particularly HubSpot, Looker, Apollo, and Salesloft. Experience with Juro, Zendesk , Abacum as well as writing SQL is a big...
(Salesforce/Zendesk ) and a law degree (advantageous but not essential) Our mission: To be the leading Executive Secretarial...
architecture, ecommerce app development (Shopify, Prestashop etc.), CRM integrations (Hubspot, Zendesk etc.), Salesforce, and PHP...
with CRM systems (Salesforce/Zendesk ) and a law degree (desirable) Our mission: To be the leading Business Services...
the extra mile for high service quality. Familiarity with ticketing systems (e.g. Zendesk , Jira Service Desk), knowledge...
architecture, ecommerce app development (Shopify, Prestashop etc.), CRM integrations (Hubspot, Zendesk etc.), Salesforce, and PHP...
software issues with Sage X3, and ideally finance experience Familiarity with ticketing systems (e.g. Freshdesk, Jira, Zendesk ...
., ServiceNow, Jira, Zendesk ). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership...
, and resolve incidents and service requests using the company’s ticketing system (e.g., ServiceNow, Jira, Zendesk , or similar..., Zendesk , Freshservice, etc.). Familiarity with Active Directory (user management, password resets, group policies). Basic...
data in systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk . It aims...
. Experience with APIs, integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk ...
, integrations, cloud-based solutions, and customer support tools (e.g. Zendesk , Intercom, Freshdesk) Solid understanding of CRM...
enquiry forms and maintain records in Zendesk Follow up with families when needed to guide next steps Escalate sensitive...
. Confidence with troubleshooting basic technical issues. Familiarity with customer support tools such as Zendesk , Intercom...
