-generated content. Maintain and update website content via Salesforce CMS and InRiver PIM. Assist with e-commerce development... and reporting. Experience with CMS/PIM systems (Salesforce/InRiver ideal). Interest in e-commerce operations and digital marketing...
revenue objectives Responding to customer queries via Salesforce: troubleshoot situations as needed Manage customer... – Salesforce an advantage Can work to deadlines effectively and able to multitask Understanding of Open Access publishing...
interactions and create support tickets for tracking and escalation (if necessary) via Salesforce. * Knowledge Base Utilization.... Customer Service Skills: Respond to customer inquiries via phone, email, or chat. Document interactions using Salesforce...
of post-sales systems (e.g., Planhat, Salesforce, Omni). Identify opportunities to use AI and automation to reduce friction..., onboarding, and process optimization. Proficiency with CS/Support tech stacks and enablement platforms (e.g., CSPs, Salesforce...
go-to expert for marketing KPIs, funnel metrics, ARR reporting, and Salesforce analytics—ensuring our leaders have the... and reporting across systems: Salesforce (SFDC), marketing automation (HubSpot/Eloqua), BI tools, and internal data warehouses...
the pipeline in Salesforce. Generate new opportunities within your assigned territory. Convert Marketing Qualified Leads.... Salesforce Management Record all sales activities and maintain accurate opportunity data in Salesforce for forecasting...
and accountability. Sales Tools & Reporting: Leverage Salesforce and Tyhnk to track performance, forecast growth, and maintain data...-savvy (Salesforce, Tyhnk) and analytical with a focus on continuous improvement. Driving licence preferred (this role...
Key Responsibilities Salesforce & Power BI Reporting: Leverage your expertise in Salesforce and Power BI to produce..., and next year, helping us set realistic targets and track progress. What We're Looking For Proven experience in Salesforce...
to identify opportunities and leverage resources appropriately Proficiency in Salesforce, Outreach and other sales tools... client satisfaction and retention targets. Familiarity with CRM tools (e.g., Salesforce, HubSpot) and reporting software...
